Frequently Asked Questions
Common questions about eye exams, insurance, and what to expect at your visit. If you don't see your question here, please give us a call.
Why is my personal background important? +
In order to better tailor the eye examination to your needs, our doctor may review any current vision problems, your general health, as well as discuss your hobbies and lifestyle requirements.
Why does the doctor ask me, "Which is better, one or two?" +
While evaluating your prescription, the doctor will ask you to compare a series of lenses to determine which allows you to see clearer. As the differences become less noticeable, the doctor will be closer to finalizing your prescription. If you're having a hard time choosing between the options, it means you're almost done with this part of the exam!
Why am I asked to follow a light with my eyes? +
This part of the exam helps determine how your pupils and eye muscles react and assists in gauging neurological function.
Is it necessary for the doctor to dilate my pupils during the exam? +
Although pupil dilation is not always necessary, the doctor may make this decision during your exam. If required, this painless process is like opening a door so the doctor can fully examine your retina. Dilation can assist in detecting diseases such as diabetes, high blood pressure, and macular degeneration.
When should I bring my child in for an eye exam? +
We are participants in InfantSee, a program that provides a no-cost eye exam for infants between 6 months and 1 year of age. The purpose of this first exam is to detect any issues that might interfere with normal vision development, so that vision problems such as amblyopia (commonly called "lazy eye") can be prevented. After that, it is recommended that children be examined at age 3, and yearly once they begin school.
Do you accept my insurance? +
We accept most insurances, including VSP, Spectera, Superior Vision, Medicaid, and Medicare. See our insurance page for the full list.
I'm not sure what vision insurance I have. What should I do? +
If you give our office a call, one of our staff members can help identify and give you further detail regarding your benefits. Usually, it is possible to figure this out over the phone.